Service Numbers

Main Line: 800-676-0423
Customer Service: 800-890-3712
Compliance Hotline: 800-783-0914
MI Health Link Customer/Crisis: 800-675-7148
Substance Abuse Treatment Access: 800-781-0353
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Audit Tools

Regular auditing and monitoring is an important element of SWMBH’s Corporate Compliance Plan and overall compliance efforts. Auditing and monitoring helps to identify and protect against Fraud, Waste, and Abuse in the funds administered by SWMBH, and supports the integrity of payments and business processes associated with claims processing. Each year, SWMBH’s Program Integrity & Compliance Department prepares an Audit & Monitoring Plan that lists and offers details about audits that are planned for the coming Fiscal Year. The Audit & Monitoring Plan, as well as Audit Tools that are used for each review, can be found below.

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Audit Tools

Audit Tools (2 documents)

MI Health Link Audit tool
355.45 KB
FY17 Audit & Monitoring Plan
20.20 KB
For the SWMBH Main Line, call
For the SWMBH Compliance Hotline, call
For SWMBH Customer Service, call
For SWMBH Substance Abuse Treatment Access, call
For SWMBH MI Health Link Customer/Crisis, call