Service Numbers

Main Line: 800-676-0423
Customer Service: 800-890-3712
Compliance Hotline: 800-783-0914
Substance Use Treatment Access: 800-781-0353

Veteran Navigator: 269-488-6853

SWMBH Commons – Partners

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Certified Community Behavioral Health Clinic (CCBHC) Services

What is a CCBHC?

A CCBHC is a clinic that aims to combine high quality mental health and substance use disorder services. They will work with your primary care doctor. They will also work with other providers of your choice. They do this to make sure you get the best care.

Get more information from Michigan Department of Health and Human Services by following this link- CCBHC Demonstration

What are the benefits of the CCBHC?

CCBHCs are held to a high standard of care. They must:

  • Provide quick access to care
  • Offer services to anyone who asks, no matter your ability to pay or where you live
  • Offer 24/7 mobile crisis response
  • Use a specific set of evidence-based (proven or expected) practices
  • Offer Medication-Assisted Treatment (MAT) for addiction
  • Meet strict care standards

What can I expect from CCBHC services?

CCBHCs must offer nine core services to qualifying individuals:

  1. Crisis mental health services: 24-hour mobile crisis teams, emergency crisis intervention services, and crisis stabilization
  2. Screening, assessment, and diagnosis
  3. Patient-centered treatment planning or like processes, including risk assessment and crisis planning
  4. Outpatient mental health and substance use disorder (SUD) services
  5. Outpatient clinic primary care screening, including review of key health indicators and health risks
  6. Targeted case management
  7. Psychiatric rehabilitation services
  8. Peer support, counselor services, and family supports
  9. Intensive, community-based mental health care for members of the armed forces and veterans, particularly those members and veterans located in rural areas

Can I get services?

Eligible individuals with a mental illness and/or substance use disorder diagnosis can receive CCBHC services, no matter your ability to pay or where you live.

Who do I contact for services?

To be connected to services with a CCBHC Demonstration site you can call:

  • Southwest Michigan Behavioral Health (SWMBH)– for substance use services: 800-781-0353
  • Barry County – Barry County Community Mental Health Authority: 269-948-8041 or 866-266-4781, Barry CMH Website
  • Berrien County – Riverwood Center: 269-925-0585 or 800-336-0341, Riverwood Center Website
  • Branch County – Pines Behavioral Health Services: 517-278-2129 or 888-725-7534, Pines BHS Website
  • Calhoun County – Summit Pointe: 269-966-1460 or 800-632-5449, Summit Pointe Website
  • Kalamazoo County – Integrated Services of Kalamazoo (ISK): 269-373-6000 or 888-373-6200, ISK Website
  • St. Joseph County – Pivotal: 269-467-1000 or 800-622-3967, Pivotal Website
For the SWMBH Main Line, call
For the SWMBH Compliance Hotline, call
For SWMBH Customer Service, call
For SWMBH Substance Use Treatment Access, call
For SWMBH Veteran Navigator