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Main Line: 800-676-0423
Customer Service: 800-890-3712
Compliance Hotline: 800-783-0914
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Free bottled water distribution continues for
City of Benton Harbor residents

Distribution of free bottled water continues in the City of Benton Harbor with the Michigan Department of Health and Human Services (MDHHS) and local, paid residents providing 150,796 cases at community distribution sites and through deliveries to residents who are homebound or lack access to transportation.

Free bottled water continues to be provided by the state as residents are being encouraged to use bottled water for cooking, drinking, brushing teeth, rinsing foods and mixing powdered infant formula. This action is part of an accelerated, across-the-board effort to reduce the risk of exposure to lead in drinking water while the city replaces all lead service lines.

To arrange water delivery to homebound or residents without transportation in the city of Benton Harbor, contact 211, which is available 24 hours a day, seven days a week. Phones that cannot contact 211 should contact 844-875-9211.

The ongoing response in Benton Harbor includes the city, Berrien County Health Department, local community organizations, MDHHS and the Michigan Department of Environment, Great Lakes, and Energy.

Dates and locations for bottled water pick up will be added to make sure community needs are met. Information will be posted on Michigan.gov/MiLeadSafe.

To ensure the continued success of bottled water distribution locations in Benton Harbor and to recognize the city residents who have been stepping up to donate their time and talent, the State of Michigan has partnered with local agencies to pay city residents who work at state-supported bottled water distribution sites. Individuals who want to serve as community ambassadors to help distribute water should connect with an established distribution site. Individuals or groups who want to serve as unpaid volunteers can sign up on the United Way’s online platform.

MDHHS is engaging in a long-term effort to eliminate lead action level exceedances, educate communities on the effects of lead in drinking water, and remove lead service lines. These efforts also include recently approved funds to remove lead from homes in the city. Families living in Benton Harbor can apply for this service by filling out and mailing in an application that is available online. Residents also can call 866-691-5323 to obtain information.

For questions about lead, MDHHS can be reached at 866-691-5323 Monday through Friday from 8 a.m. – 5 p.m.

For the SWMBH Main Line, call
For the SWMBH Compliance Hotline, call
For SWMBH Customer Service, call
For SWMBH Substance Use Treatment Access, call
For SWMBH MI Health Link Customer/Crisis, call