Service Numbers

Main Line: 800-676-0423
Customer Service: 800-890-3712
Compliance Hotline: 800-783-0914
MI Health Link Customer/Crisis: 800-675-7148
Substance Abuse Treatment Access: 800-781-0353
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MI Health Link Policies

MI Health Link (1 documents)

SWMBH UM Program for MI Health Link Medicare
1.05 MB

MHL General Management (1 documents)

MHL 1.0 Stakeholder Participation on ICO Advisory Committee
647.53 KB

MHL Provider Network Management (11 documents)

MHL 2.11 Ongoing Monitoring of Network Practitioners and Organizations
1.00 MB
MHL 2.10 Provider Grievance and Appeal - Non-Clinical
747.70 KB
MHL 2.9 Provider Network Monitoring
151.45 KB
MHL 2.8 Network Capacity Analysis
436.40 KB
MHL 2.7 Out of Network Providers
502.65 KB
MHL 2.6 Participating Provider Precautionary Suspension
487.30 KB
MHL 2.5 Provider Communication
466.65 KB
MHL 2.4 Credentialing Committee, Confidentiality of Credentialing Records, and Provider Nondiscrimination
755.52 KB
MHL 2.3 Clean Credentialing and Re-Credentialing Files
608.25 KB
MHL 2.2 Credentialing and Re-Credentialing - Organizational Providers
371.82 KB
MHL 2.1 Credentialing and Re-Credentialing - Behavioral Health Practitioners
1.43 MB

MHL Quality Management (7 documents)

MHL 3.7 Incident Event Reporting & Monitoring
4.27 MB
MHL 3.6 Cultural and Linguistic Competencies
29.78 KB
MHL 3.5 Access Timeliness Standards
40.99 KB
MHL 3.4 Member Input and Satisfaction of Provider Services
43.54 KB
MHL 3.3 Behavior Treatment Review Committee (BTRC)
39.38 KB
MHL 3.2 Quality Assurance and Performance Improvement
34.31 KB
MHL 3.1 QAPI Program for Members Enrolled in MHL
23.80 MB

MHL Utilization Management (19 documents)

4.13 UM System Controls and Review
330.50 KB
MHL P4.1.1 Retrospective Review
312.06 KB
MHL 4.12 Behavioral Health Screening Program Description & Guidelines
348.29 KB
MHL P4.2.1 Access Management, Triage, and Referral Protocol
434.77 KB
MHL P4.4.2 Service Authorization Request and Determination Procedure
366.64 KB
MHL 4.8 Communication and Coordination of Care
1.07 MB
MHL P4.4.1 Adverse Action
367.66 KB
MHL P4.3.1 Adverse Action Procedure
840.00 KB
MHL 4.11 Stakeholder Participation on ICO Advisory Committee
307.37 KB
MHL 4.7 Qualifications of Staff Making Medical Necessity and Clinical Decisions
360.39 KB
MHL 4.6 Utilization Management
385.17 KB
MHL 4.5 Consistency in Applying Criteria
361.38 KB
MHL 4.4 Service Authorizations and Notice of Determinations
477.40 KB
MHL 4.3 Clinical Protocols and Practice Guidelines
346.54 KB
MHL 4.2 Access Management, Triage, & Referral
411.69 KB
MHL 4.1 Retrospective Review
1.68 MB
MHL Auth Request Sheet
168.32 KB
SWMBH MHL Outpatient Mental Health Auth Processes
43.14 KB
SWMBH MI Health Link Phone Numbers
77.79 KB

MHL Member Service (12 documents)

MHL P6.8.2 Adverse Benefit Determination Procedure
319.75 KB
MHL P6.4.1 Limited English Proficiency
331.17 KB
MHL 6.3 Medicare Notification of Practitioner Network Changes
620.60 KB
MHL P6.8.1 Adverse Benefit Determination Appeal Procedure
332.44 KB
MHL P6.7.1 Grievance Procedure
323.05 KB
MHL 6.8 Medicare Member Adverse Benefit Determination Appeal
1.70 MB
MHL 6.7 Medicare Member Grievance
1.16 MB
MHL 6.6 Medicare Member Education & Marketing Orientation
659.39 KB
MHL 6.5 Medicare Member Services Responsibilities
583.32 KB
MHL 6.4 Medicare Limited English Proficiency
344.06 KB
MHL 6.2 Medicare Enrollee Rights & Responsibilities
757.21 KB
MHL 6.1 Medicare Member Advance Directives
1.63 MB

MHL Information Systems (2 documents)

MHL 7.2 IT Requisitions
106.44 KB
MHL 7.1 ISM Data, Retention, and Maintenance
177.15 KB

MHL Claims (13 documents)

MHL P9.8.1 Enrollee Claims Status Script Procedure
300.97 KB
MHL 9.12 Non-Participating Provider Reimbursement
931.71 KB
MHL 9.11 Claim Denials Due to Member Coverage
96.00 KB
MHL 9.10 Timely Payment of Claims/Quality Assurance
1.15 MB
MHL 9.9 Member Plan Coverage Eligibility Determination
1.02 MB
MHL 9.8 Enrollee Cost Sharing Prohibition
322.26 KB
MHL 9.7 Paper Claim Submission, Receipt, and Processing Controls
115.04 KB
MHL 9.6 State and Federal Regulations
1.12 MB
MHL 9.5 Provider Appeals and Grievances
1.39 MB
MHL 9.4 Provider Communication
61.25 KB
MHL 9.3 Electronic Claims Submission
936.96 KB
MHL 9.2 Claims Overpayments
1.57 MB
MHL 9.1 Claims Adjudication
1.10 MB

MHL Compliance (4 documents)

MHL 10.4 60-Day Requirement for Reporting and Returning
97.13 KB
MHL 10.3 Breach Notification
1.04 MB
MHL 10.2 Conflict of Interest
893.16 KB
MHL 10.1 Development of Compliance Plan Policies and Procedures
589.97 KB

MHL Clinical Practices (19 documents)

MHL P12.09.02 MHL Integrated Care Team Meeting Procedure
5.76 MB
MHL P12.9.1 Physical Health Communication Procedure
274.56 KB
MHL P12.7.2 Community Outreach Procedure
647.38 KB
MHL P12.8.1 Discharge, Planning, and Follow-Up From Psychiatric Inpatient Care
331.13 KB
MHL P12.13.1 Psychological/Neuropsychological Testing Authorization Procedure
398.96 KB
MHL P12.12.1 Electroconvulsive Therapy Authorizations Procedure
329.44 KB
MHL P12.7.1 Complex Case Management Procedure
71.69 KB
MHL P12.3.1 Clinical Documentation Procedure
802.17 KB
MHL 12.13 Psychological Testing and Neuropsychological Testing
5.88 MB
MHL 12.12 Electroconvulsive Therapy Authorization
343.94 KB
MHL 12.10 Emergent, Urgent, & Post-Stabilization Behavioral Health Services
353.13 KB
MHL 12.9 Integrated Healthcare
6.25 MB
MHL 12.8 Discharge Planning, Care Transition, and Follow-Up
348.13 KB
MHL 12.7 Complex Case Management - Monitoring
315.88 KB
MHL 12.4 Jail Diversion
291.35 KB
MHL 12.5 Supports Intensity Scale
583.06 KB
MHL 12.3 Clinical Documentation
458.80 KB
MHL 12.2 Trauma Informed Practices
248.14 KB
MHL 12.1 Recovery, Relapse, Effective Freedom
357.78 KB

SWMBH Policies

General Management (3 documents)

1.09 Infection Control
4.49 MB
P01.09.01 Infection Control Procedure-COVID-19 Return to Work
5.75 MB
SWMBH 1.7 Substance Abuse Community/Block Grant Authorized Use for Treatment Services
4.79 MB

Provider Network Management (19 documents)

SWMBH 2.19 Provisional Provider Approval for Home and Community-Based Services (HCBS)
697.01 KB
SWMBH 2.18 Ongoing Network Provider Monitoring
638.02 KB
SWMBH 2.17 Provider Office Site Quality
942.25 KB
SWMBH 2.16 Criminal History Screening
3.31 MB
SWMBH 2.15 Provider Training
438.76 KB
SWMBH 2.14 Grievance and Appeal - Non-Clinical
747.10 KB
SWMBH 2.13 Provider Network Monitoring
811.76 KB
SWMBH 2.12 Network Adequacy Analysis
232.12 KB
SWMBH 2.11 Out of Network Providers
483.40 KB
SWMBH 2.10 Sub Contracting
730.27 KB
SWMBH 2.9 Participating Provider Precautionary Suspension
530.52 KB
SWMBH 2.8 Network Directory and Network Reporting Obligations
569.42 KB
SWMBH 2.7 Provider Communication
485.59 KB
SWMBH 2.6 Organizational Providers Credentialing of Practitioners
1.12 MB
SWMBH 2.5 Credentialing Committee, Confidentiality of Credentialing Records, and Provider Nondiscrimination
3.07 MB
SWMBH 2.4 Clean Credentialing and Re-Credentialing Files
598.23 KB
SWMBH 2.3 Credentialing and Re-Credentialing - Organizational Providers
2.23 MB
SWMBH 2.2 Credentialing and Re-Credentialing - Behavioral Health Practitioners
3.19 MB
SWMBH 2.1 Delegation of Credentialing
490.71 KB

Quality Management (8 documents)

SWMBH P3.5.1 Internal Event Reporting - Abuse, Neglect, and Exploitation Reporting Procedure
305.16 KB
SWMBH 3.7 Cultural and Linguistic Competency
326.56 KB
SWMBH 3.6 Access Standards and Monitoring
381.16 KB
SWMBH 3.5 Incident Event Reporting and Monitoring
4.24 MB
SWMBH 3.4 Stakeholder Input and Satisfaction of Provider Services
344.19 KB
SWMBH 3.3 Behavior Treatment Review Committee
351.10 KB
SWMBH 3.2 Quality Assurance & Performance Improvement
341.77 KB
SWMBH 3.1 QAPIP 2020
1.97 MB

Utilization Management (19 documents)

SWMBH 4.11 SMI and SED Specialty Services Eligibility
729.21 KB
SWMBH 4.10 Levels of Care
387.48 KB
SWMBH P4.9.1 Medication Assisted Treatment - Methadone Procedure
6.18 MB
SWMBH P4.8.1 Processing Retrospective Review Request Procedure
1.85 MB
SWMBH 4.9 Medication Assisted Treatment - Methadone
16.35 MB
SWMBH P4.3.1 Private Duty Nursing Procedure
3.65 MB
SWMBH Call Center Process Flow Charts
352.31 KB
Call Center Phone Tree
205.08 KB
Psychological-Neuropsychological Evaluation Request Form
151.64 KB
SWMBH Notice of Confidentiality and Privacy Practices Jan 2014
141.12 KB
SWMBH 4.2 Utilization Management
370.14 KB
SWMBH P4.2.1 Access Management Triage Referral Protocol Procedure
896.32 KB
SWMBH 4.8 Retrospective Review
1.31 MB
SWMBH 4.7 Competitive Employment For Disabled Persons
310.71 KB
SWMBH 4.6 Self Determination Policy
3.26 MB
SWMBH 4.5 Person Family Centered Planning Policy
1.67 MB
SWMBH 4.4 Medical Necessity Criteria Clinical Practice Guidelines
165.35 KB
SWMBH 4.3 Service Authorization Outlier Management (URAC)
1.64 MB
SWMBH 4.1 Access Management Policy
399.95 KB

Public Policy (3 documents)

EO 2020-154
230.99 KB
2020-EO-48
288.30 KB
SWMBH 5.1 Community Living
561.95 KB

Customer Service (12 documents)

P06.04.02 Adverse Benefit Determination
302.40 KB
P06.04.01 Grievance & Appeal Procedure
354.28 KB
SWMBH 6.10 Stipends To Customers and Family Members
2.56 MB
SWMBH 6.9 Notification of Provider Network Changes
315.16 KB
SWMBH 6.8 Enrollee Rights and Responsibilities
329.57 KB
SWMBH 6.7 Customer Education & Marketing Orientation
329.71 KB
SWMBH 6.6 Customer Advisory Committee
343.13 KB
SWMBH 6.5 Limited English Proficiency
337.46 KB
SWMBH 6.4 Customer Grievance Systems & Second Opinions
469.55 KB
SWMBH 6.3 Advance Directives
329.63 KB
SWMBH 6.2 Community Benefit
320.27 KB
SWMBH 6.1 Customer Services Roles and Delegation
340.09 KB

Information Systems Management (4 documents)

17.20 Information Security
376.06 KB
17.06 IT Security Review
345.11 KB
17.05 Network Password Requirements
327.70 KB
17.02 Permissions Management
330.63 KB

Claims (14 documents)

P09.07.01 Non-Network Denial Notification
293.38 KB
SWMBH 9.10 Timely Payment of Claims/Quality Assurance - MHL
192.52 KB
SWMBH 9.6 State and Federal Regulations
529.47 KB
SWMBH P9.8.1 Enrollee Claims Status Script Procedure
118.20 KB
SWMBH 9.12 Financial Liability Determination ATP
3.61 MB
SWMBH 9.11 Claim Denials Due to Member Coverage
519.66 KB
SWMBH 9.9 Member Plan Coverage Eligibility Determination
502.76 KB
SWMBH 9.8 Enrollee Cost Sharing
452.62 KB
SWMBH 9.7 Paper Claims Control
365.94 KB
SWMBH 9.5 Provider Claims Grievances and Appeals
581.16 KB
SWMBH 9.4 Provider Communication
494.43 KB
SWMBH 9.3 Electronic Claims Submission
448.98 KB
SWMBH 9.2 Claims Overpayment and Refunds
714.94 KB
SWMBH 9.1 Claims Adjudication
548.40 KB

Compliance (27 documents)

SWMBH P10.16.2 Breach Oversight: Breach Notification Procedure
1.09 MB
SWMBH P10.16.1 Breach Oversight: Risk Assessment Procedure
1.64 MB
SWMBH P10.8.1 Compliance Reviews and Investigations for Reporting Procedure
1.33 MB
SWMBH P10.5.1 Effective Compliance Education and Training Procedures
559.34 KB
SWMBH P10.13.1 Ownership, Control & Criminal Convictions Disclosures
17.47 MB
SWMBH 10.22 Requirement for Reporting and Returning Overpayments
519.08 KB
SWMBH 10.21 Use of MDHHS Standard Consent Form
625.88 KB
SWMBH 10.20 Compliance Document Retention
586.26 KB
SWMBH 10.18 Breach Notification
1.01 MB
SWMBH 10.17 Social Security Privacy Policy
606.85 KB
SWMBH 10.16 Breach Team Program Oversight
379.09 KB
SWMBH 10.15 Clinical Documentation Review
727.59 KB
SWMBH 10.14 Appeal Process For Compliance Decisions
589.74 KB
SWMBH 10.13 Federal Program Eligibility Screening and Exclusion Disclosure
560.19 KB
SWMBH 10.12 Freedom of Information Request Policy
1.13 MB
SWMBH 10.11 Fraud and Abuse
661.67 KB
SWMBH 10.10a COI Waiver SWMBH Board
1.39 MB
SWMBH 10.10 Conflict of Interest
1.13 MB
SWMBH 10.9 Compliance Enforcement and Discipline
523.92 KB
SWMBH 10.8 Compliance Reviews and Investigations for Reporting
807.45 KB
SWMBH 10.7 Compliance Auditing and Monitoring
574.81 KB
SWMBH 10.6 Compliance Reporting Responsibilities
580.63 KB
SWMBH 10.5 Compliance Education and Training
607.92 KB
SWMBH 10.4 Compliance Oversight Committee
586.70 KB
SWMBH 10.3 Code of Conduct Distribution and Training
572.81 KB
SWMBH 10.2 Development of Compliance Plan Policies and Procedures
575.84 KB
SWMBH 10.1 Corporate Compliance Plan
353.08 KB

Substance Abuse Treatment and Prevention (22 documents)

SWMBH P11.22.2 Direct Referral to Detox/Residential Transportation Procedure
814.58 KB
SWMBH P11.22.1 Transportation Procedure
780.50 KB
SWMBH 11.22 Transportation
575.06 KB
SWMBH 11.21 Substance Abuse Treatment Documentation SARF
450.19 KB
SWMBH 11.20 Disclosure of Confidential Information, Disposal of Records, and Discontinuation of an SUD Program - SARF
1.29 MB
SWMBH 11.19 Substance Abuse Operating Manual SARF
108.57 KB
SWMBH 11.17 Substance Abuse Services for Minors
151.68 KB
SWMBH 11.16 Staff Development Program SARF
160.45 KB
SWMBH 11.15 Referrals for SARF
1.13 MB
SWMBH 11.14 Admission Criteria and Intake Procedures SARF
649.40 KB
SWMBH 11.13 Substance Abuse Service Authorization Guidelines
1.64 MB
SWMBH 11.11 Recipient Rights of Substance Abuse Consumers
1.91 MB
SWMBH 11.10 Substance Abuse Prevention Services (1)
1.65 MB
SWMBH 11.9 Fetal Alcohol Spectrum Disorders
1.28 MB
SWMBH 11.8 Professional Development Plan
194.61 KB
SWMBH 11.7 MI Child Admin CA Services
522.45 KB
SWMBH 11.6 Confidentiality and Disclosure of Substance Abuse Information
786.28 KB
SWMBH 11.5 Communicable Disease Testing & Education
411.52 KB
SWMBH 11.4 Services for Women and Their Children
2.43 MB
SWMBH 11.3 Women's Specialty Treatment Services
2.67 MB
SWMBH 11.2 SA Wait List
220.01 KB
SWMBH 11.1 Treatment Planning SUD
419.20 KB

Clinical Practices (30 documents)

SWMBH 12.18 Clinical Practice Guidelines
321.26 KB
SWMBH 12.17 Competitive Integrated Employment for Persons Served
343.65 KB
SWMBH 12.16 Person-Family Centered Planning
327.92 KB
SWMBH 12.15 COVID-19 Resource Support
317.27 KB
SWMBH 12.14 LOCUS - Fidelity & Inter-Rater Reliability
1.71 MB
SWMBH P12.11.1 Clinical Documentation Procedure
324.26 KB
SWMBH P12.4.1 Electroconvulsive Therapy Procedure
330.05 KB
SWMBH P12.2.3 Physical Health Communication
303.70 KB
SWMBH P12.2.2 Community Outreach Procedure
635.99 KB
SWMBH P12.2.1 Integrated Care Team Procedure
8.19 MB
SWMBH P12.8.1 ABA Operating Procedure
22.52 MB
SWMBH 12.13 Supports Intensity Scale
315.30 KB
SWMBH 12.12 Jail Diversion
2.18 MB
SWMBH 12.11 Clinical Documentation
866.10 KB
SWMBH 12.10 Trauma Informed System of Care
367.33 KB
SWMBH 12.9 Recovery Relapse Effective Freedom
254.99 KB
SWMBH 12.8 Autism Services policy
25.70 MB
SWMBH 12.7 Pre-Admission Screening
333.04 KB
SWMBH 12.5 Discharge Planning & Follow-Up
347.82 KB
SWMBH 12.4 Electroconvulsive Therapy
337.44 KB
SWMBH 12.3 Emergency Mental Health Services
1.12 MB
SWMBH 12.2 Integrated Healthcare
341.40 KB
SWMBH 12.1 Assessment and Services for Co-Occurring Disorders
489.90 KB
SWMBH P12.5.1 Discharge and Follow-Up Procedure
1.91 MB
Family-Driven and Youth-Guided Policy/Practice Guideline
922.26 KB
Consumerism Practice Guideline
376.32 KB
Housing Practice Guideline
238.78 KB
Inclusion Practice Guideline
279.83 KB
Self Determination Practice & Fiscal Intermediary Guideline
2.43 MB
SWMBH 12.12A Jail Diversion Practice Guidelines
844.51 KB

Provider Forms and Documents

Downloadable Forms (3 documents)

Release-of-Information
353.68 KB
Consent to Share Behavioral Health Information for Care Coordination Purposes
37.54 KB
Claims Appeal form
29.58 KB

Provider Manual

Introduction (3 documents)

2019 SWMBH General Overview
1.43 MB
SWMBH Organizational Chart
1.20 MB
Letter of Welcome 2020
144.14 KB

Provider Network (8 documents)

SWMBH Independent Practitioner Credentialing Application
92.65 KB
Malpractice Claims Explanation Form
51.59 KB
Applicant Credentialing Rights
308.98 KB
Reporting Material Changes
29.32 KB
Provider Disputes Appeals Process SWMBH
34.46 KB
W-9 Form
129.05 KB
SWMBH Organization Credentialing Application
92.88 KB
Credentialing Process SWMBH
42.36 KB

Practice Guidelines (13 documents)

Schizophrenia APA Guideline Summary
466.40 KB
Schizophrenia APA Clinical Practice Guideline
2.71 MB
Alcohol Use Disorder APA Guideline Training
730.79 KB
Psychiatric Evaluation APA Guideline Summary
454.21 KB
Psychiatric Evaluation APA Clinical Practice Guideline
3.56 MB
Alcohol Use Disorder APA Clinical Practice Guideline
1.28 MB
Self Determination Practice & Fiscal Intermediary Guideline
96.85 KB
Person-Centered Planning Practice Guideline
191.52 KB
Jail Diversion Practice Guideline
119.51 KB
Inclusion Practice Guideline
86.83 KB
Housing Practice Guideline
85.10 KB
Family-Driven and Youth-Guided Policy & Practice Guideline
38.83 KB
Consumerism Practice Guideline
92.72 KB

Customer Service (3 documents)

MHL Member Services Overview
181.57 KB
BG/GF Customer Services Overview
184.97 KB
MA/HMP Customer Services Overview
188.57 KB

Performance Improvement (2 documents)

2019 QAPI - UM Evaluation Overview for Board
5.44 MB
2018 Customer Satisfaction Survey Results 3.8.19
649.37 KB

Utilization Management (19 documents)

SWMBH 4.11 SMI and SED Specialty Services Eligibility
729.21 KB
SWMBH 4.10 Levels of Care
387.48 KB
SWMBH P4.9.1 Medication Assisted Treatment - Methadone Procedure
6.18 MB
SWMBH P4.8.1 Processing Retrospective Review Request Procedure
1.85 MB
SWMBH 4.9 Medication Assisted Treatment - Methadone
16.35 MB
SWMBH P4.3.1 Private Duty Nursing Procedure
3.65 MB
SWMBH Call Center Process Flow Charts
352.31 KB
Call Center Phone Tree
205.08 KB
Psychological-Neuropsychological Evaluation Request Form
151.64 KB
SWMBH Notice of Confidentiality and Privacy Practices Jan 2014
141.12 KB
SWMBH 4.2 Utilization Management
370.14 KB
SWMBH P4.2.1 Access Management Triage Referral Protocol Procedure
896.32 KB
SWMBH 4.8 Retrospective Review
1.31 MB
SWMBH 4.7 Competitive Employment For Disabled Persons
310.71 KB
SWMBH 4.6 Self Determination Policy
3.26 MB
SWMBH 4.5 Person Family Centered Planning Policy
1.67 MB
SWMBH 4.4 Medical Necessity Criteria Clinical Practice Guidelines
165.35 KB
SWMBH 4.3 Service Authorization Outlier Management (URAC)
1.64 MB
SWMBH 4.1 Access Management Policy
399.95 KB

MDHHS Clinical Policy (5 documents)

SED Technical Requirements
275.50 KB
School to Community Transition Planning Practice Recommendation Guideline
183.96 KB
Recovery Policy & Practice Advisory
1.01 MB
Personal Care in Non-Specialized Residential Setting Technical Requirement
24.49 KB
Employment Works! Policy
59.62 KB

Provider Training Materials

Provider Training Materials (11 documents)

SWMBH Customer Service Concepts Training
454.07 KB
SWMBH 837 Companion Guide
734.78 KB
Behavior Treatment Planning
463.87 KB
SWMBH Care Management User Guide
1.46 MB
SWMBH MCIS Adjudication Logic
111.99 KB
SWMBH LEP Training
523.77 KB
SWMBH HIPAA Privacy and Security 2016 training
633.20 KB
SWMBH Grievance, Appeal, and Notice Training
584.21 KB
SWMBH Compliance 2020 training
578.23 KB
SWMBH Code of Conduct 2020
91.72 KB
SWMBH Advance Directives Training
446.90 KB

SUD Providers

Employee Resources (6 documents)

Tx Planning for SUD v3.0
674.84 KB
SWMBH BH TEDS for SUD Overview
312.48 KB
FY17 BH-TEDS Coding Instructions
628.32 KB
BH-TEDS QA 09/08/2016
701.09 KB
BH TEDS Smartcare
928.29 KB
BH TEDS Errors
306.43 KB

Community Resources (1 documents)

BHDDA Health Home Press Release
114.82 KB

SUD Treatment Providers General Information (1 documents)

MAT Guidelines for Opiod Use Disorders
1.11 MB
For the SWMBH Main Line, call
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For SWMBH MI Health Link Customer/Crisis, call
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