Service Numbers

Main Line: 800-676-0423
Customer Service: 800-890-3712
Compliance Hotline: 800-783-0914
MI Health Link Customer/Crisis: 800-675-7148
Substance Abuse Treatment Access: 800-781-0353
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Substance Use Treatment Access

Southwest Michigan Behavioral Health is committed to connecting our members with the leading Substance Use Disorder (SUD) treatment providers in the area. Striving to be Michigan’s premier benefits manager and integrative healthcare partner, our efforts are solely focused on improving quality of life for everyone in the community.

Philosophy of Services

Recovery is a reality. It can, will, and does happen.

  • Services are delivered under a Recovery Oriented System of Care Model (ROSC)
  • This model recognizes that recovery from drugs and alcohol is a process of change through which an individual achieves abstinence and improved health, wellness and quality of life.
  • ROSC places a greater emphasis on continuity of care: effective prevention at all ages, outreach and engagement, treatment and ongoing support.
  • We can meet you where you are at on your recovery journey or help to get you started on it. ROSC strives to effectively link people with the right services at the right time.
  • The lives and experiences of other people in recovery are valued and used to help others on the journey.
  • ROSC also recognizes that a healthy community requires its members to be healthy. Communities can support long term change for those with addictive disorders and their families by recognizing the disease of addiction and combating stigma around it.

Substance Use General Services:

  • Screening
  • Outpatient Therapy
  • Intensive Outpatient Program (IOP)
  • Withdrawal Management
  • Residential Treatment
  • Medication Assisted Treatment
  • Co-occurring/Integrated Treatment Services
  • Case Management
  • Recovery Coaches
  • SUD Prevention Services
  • Early Intervention

Substance Use Women’s Specialty Services

  • Women’s Case Management
  • Transportation
  • Childcare

SWMBH Substance Use Treatment Access Line

For the SWMBH Main Line, call
For the SWMBH Compliance Hotline, call
For SWMBH Customer Service, call
For SWMBH Substance Use Treatment Access, call
For SWMBH MI Health Link Customer/Crisis, call